Our delivery rates
For an optimized customer experience, we offer free shipping worldwide.
Delivery methods
Secure delivery against signature via Fedex, UPS or TNT depending on the delivery country.
Delivery times
Swiss
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Preparation time : 1 working day
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Delivery time : 1 to 2 working days
Europe
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Preparation time : 1 to 2 working days
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Delivery time : 1 to 5 working days
Outside Europe
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Preparation time : 1 to 2 working days
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Delivery time : 2 to 5 working days
Remote areas (according to DHL – example: Vietnam)
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Preparation time : 1 to 2 working days
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Delivery time : 5 to 10 working days
Recourse in the event of late delivery
If you have not received your order within ten working days, contact our customer service.
Delivery times for pre-order models
We are announcing an estimated delivery date on pre-order models that spans a one-month range.
You can cancel your order at any time without charge.
Do you need help?
Our customer service can help you from Monday to Saturday from 9:00 a.m. to 6:00 p.m.
